Bcbs illinois phone number

Bcbs illinois phone number. Necesito enviar un correo por una reclamación: Blue Cross and Blue Shield of Illinois P. We want to make sure you get the care you Helpful Contact Numbers. For help with these documents, please call 1-800-975-6314. For questions, call Boeing Member Services at 888-802-8776. 1-800-ASK-BLUE (or 1-800-275-2583) (TTY/TDD:711) Shopping assistance. SM) . Phone Number: 1-877-774-8592 (TTY 711) Calendar of Community Events: A list of fairs, festivals and events for members and the public. . Please refer to your benefit booklet or call the customer service number on the back Call 1-800-972-8088 You will then be transferred to our Automated Inquiry System. Blue Cross and Blue Shield of Illinois ATTN: 650615 1501 North Plano Rd. Log in to Blue Access for Members SM (BAM SM). Member Service Representatives are available Monday-Friday, 8 a. Blue Cross and Blue Shield of Illinois will guide you in the right direction. They will schedule an appointment at a time and Print Blue Cross Community MMAI (Medicare-Medicaid Plan) SM The Centers for Medicare & Medicaid Services (CMS) and the State of Illinois have contracted with Blue Cross and Blue Shield of Illinois (BCBSIL) along with other Managed Care Organizations (MCO) to implement MMAI. Monday – Friday: 8 a. STEP 2 – Submit a The provider may contact the Behavioral Health Outpatient Team at any time for clarification of the process at the Behavioral Health Call Center number listed above. Mail: Blue Cross and Blue Shield of Illinois (BCBSIL) Behavioral Health Unit PO Box 660240 Dallas, TX 75266-0240. They should also be entered in ### -###-#### format Welcome to the Blue Cross Blue Shield of IL Provider Services Line. If you provide a phone number, an agent may call you to make sure that you received the information and to answer any questions that you might have. To report fraud, you can call: Member Services at 1-877-860-2837 (TTY/TDD: 711) Blue Cross Community Health Plans Special Investigation Department (SID) at 1-800-543-0867. To Press the number key containing the desired letter (e. By providing a telephone number and/or email address; I am giving Blue Cross and Blue Shield of Illinois (BCBSIL) consent to have an authorized BCBSIL representative or licensed agent contact me by phone, email or text to offer additional information or answer questions about its Medicare products, health plan benefits and By providing a telephone number and/or email address; I am giving Blue Cross and Blue Shield of Illinois (BCBSIL) consent to have an authorized BCBSIL representative or licensed agent contact me by phone, email or text to offer additional information or answer questions about its Medicare products, health plan benefits and Phone Number; BCCHP Member Services. ,ET. BlueCard program. 9 . We can help you find the plan that’s the right fit for your group client, and the right choice for their workforce. Box 805107 Chicago, IL 60680-4112 Phone: 800-541-2767 Blue Cross and Blue Shield of Illinois 300 E. Billing questions close to a payment due date, pharmacy refill requests, health Tax Credit Estimator Event Registration Convenient Ways to Pay Your Bill Making an Impact Highlights Blue Cross and Blue Shield of Illinois Questions? Call 888-809-2810 Find an in-network doctor, hospital or other provider. The BCBSIL ID card for Advocate Aurora Health members shows three-character prefix EAD and group Contact lens insurance; Low vision aids; Laser vision correction; To learn more about vision benefits, check your Member Handbook. Blue Cross Blue Shield of Illinois is committed to providing the best resources for health care providers. 800. Human Resources Inquiries: 866-977-7378: Supplier Registration Call the number on the back of your insurance card to speak with a case manager. 216. 2024 QHP Small Group Actual Policy Documents; 2024 Pre-Affordable Care Act; Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield BlueCard is a national program that enables members of one Blue Cross and Blue Shield (BCBS) Plan to obtain health care services while traveling or living in another BCBS Plan’s service area. To identify your Availity Administrator(s), select My Account, under My Account Dashboard. Find the phone number and other contact information for BCBSIL members, enrollees and employers. Groups with 2 - 99 members, please call 800-548-1687 Information for Blue Cross and Blue Shield of Illinois members is found on By phone – Call the prior authorization number on the member’s ID card. I need to send mail about my membership: Blue Cross and Blue Shield of Illinois PO Box 650713 Dallas, TX 75265-0713. contact your local Plan. Box 650713 Dallas, TX 75265-0713. The type of service you might need depends on your personal situation call Member Services at 1-877-860-2837 (TTY/TDD: 711) and we can help you find out what services are covered. By working together, we can help keep health care costs in check. For commercial prior authorization requests handled by Carelon Medical Benefits Management: The recommended clinical review (predetermination) process is a service Blue Cross and Blue Shield of Illinois offers so you can submit your claims with confidence. As a reminder, AIM Specialty Health ® administers the RQI Program for Blue Cross and Blue Shield of Illinois (BCBSIL) for most groups. 8 . 2024 QHP Small Group Actual Policy Documents; 2024 Pre-Affordable Care Act; 2023 Policy Documents. Individuals and families. Please feel free to contact us by mail or phone. Note: You must provide services in Illinois or Lake County, Indiana in order to apply. This program helps deliver specialty medications directly to physicians or to members that include injectable and infused therapies used to treat complex medical conditions such as growth hormone deficiency, hepatitis C, immune deficiency, hemophilia, multiple sclerosis and rheumatoid arthritis. If a response is not received from the payee, a follow-up letter is sent. Blue Cross Medicare Advantage SM plans offer all the coverage of Original Medicare — plus benefits not covered by Medicare or most Medicare Supplement insurance plans, including built-in prescription drug coverage and extra health and wellness options. P. Members who participate in a meeting will get a $25 gift card. Our staff is available 8 a. Claim Number: (For multiple claims, provide the additional claim number below) Date(s) of Service: Total Billed Amount: Provider Name: NPI: Contact Person: Phone Number: Additional Information requested: REMINDERS • Mail inquiries to: Blue Cross and Blue Shield of Illinois P. I have questions about enrolling in a new plan: 1-800-531-4456. Member Services . Dental Provider Directory . You can also find providers by contacting the Boeing Worklife Care Team at 1-866-473-2016. , press 2 for This includes government programs (Medicare Advantage and Illinois Medicaid), commercial, Individual Family Markets and Federal Employee Program ® (FEP ®) members. markets. (RQI) number. 866-455-8415 . Blue365 is just one more advantage of being a Blue Cross and Blue Shield of Illinois (BCBSIL) member*. 1023 1. There is also a Contact Us page on our website with numbers listed by plan type. ) %PDF-1. 1-855-453-5941 * First Name Please enter a First Name * Last Name Please enter a Last Name. The resources on this page are specific to your state. Phone Number ( ) - 52a. 5 %âãÏÓ 28 0 obj > endobj 54 0 obj >/Filter/FlateDecode/ID[]/Index[28 55]/Info 27 0 R/Length 122/Prev 142211/Root 29 0 R/Size 83/Type/XRef/W[1 3 1]>>stream By Phone: Call the number on the back of the member’s ID card or dial 800-676-BLUE (2583) to speak to a Provider Service representative. 300 East Randolph Street. 2048) or visit www. com Call Guidehealth Customer Service: 888-851-4905 Prompt #3 – Illinois Health Pa If you provide a phone number, an agent may call you to make sure that you received the information and to answer any questions that you might have. Learn how to contact If you can’t register or log in to Blue Access for Members, call: The phone number on your BCBSIL member ID card. Mail Blue Cross and Blue Shield of Illinois Special Investigations Department 300 E. Box 805107 Chicago, IL 60680-4112. Email Address Please enter a valid email Address. This is the customer service number for questions about your Our customer service number is on your member ID card. We offer individual, family and Medicare supplement plans for your health care needs, so get your free quote today!. BlueEdge SM gives your employees freedom of choice, flexibility, a broad range of benefits and the largest contracting provider network in Illinois. COVID-19 Vaccines and Boosters - COVID-19 | Blue Cross and Blue Shield of Illinois. com shawna. Box 23059 Belleville, IL By completing this form and providing your telephone number and/or email address, you agree an authorized representative or licensed agent from Blue Cross and Blue Shield of Illinois may call you on your landline (home phone), call or text your cellular phone, or email you to answer questions and provide additional information about Medicare If you have an urgent request, call customer service at the number on your ID card. Your card provides: Phone numbers you, your doctors and other health care providers will find helpful – including numbers to call and verify your coverage before Group Health Insurance Plans Built for Business. Billing questions close to a payment due date, pharmacy refill requests, health concerns and similar issues are best resolved with a phone call. Blue Cross and Blue Shield of Illinois 800-617-5997; Blue Cross and Blue Shield of New Mexico 800-634-3144; Blue Cross and Blue Shield of Texas 800-633-6196; Blue Cross and Blue Shield of Oklahoma – 800. If you need registration assistance, contact Availity Client Services at 800-282-4548. Office of Civil Rights Coordinator Phone: 855-664-7270 (voicemail) Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association requesting preauthorization via phone. Fax Number: 1-847-518-9738. Chicago, Illinois 60601-5099. September 19: Member Advisory Board (MAB) meeting – Your voice matters! Join us to share your thoughts and learn about your plan. Review benefits, account balances, claims status and more. Visit with a contracted doctor. com Health care coverage is important for everyone. 2024 Illinois Policy Documents. O. Log in to your account to access your health plan information: Your care coordinator will contact you to set up your first meeting and conduct a comprehensive Health Risk Screening (HRS) to help us find out your health care needs. Blue Cross and Blue Shield of Illinois 300 East Randolph Street Chicago, Illinois 60601-5099. Outside the United States *Select Blue Cross Blue Shield Global™ or GeoBlue if you have additional international coverage and need to find care outside the United States. 1-877-860-2837, TTY/TDD: 711. Box 660603 Dallas, TX 75266-0603: View PDF. Please Select Your State. Medical Billing Process. Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent February 2019 Radiology Quality Initiative (RQI) Program is Business as Usual. However, we understand at times you may need to contact Provider Network Relations by phone for other inquiries. Top Contacts for Existing Group Business. Blue Cross and Blue Shield of Illinois is committed to promoting health and wellness of its members and communities through accessible, cost-effective, quality health care. Phone Number Please enter a valid Phone Number * ZIP Code Please enter a valid ZIP Code *Required. Learn more at bcbsglobal. 9920. fox taylor@duly. As health care evolves across the nation, our dedication to our members won't change. In an emergency, go directly to the nearest hospital. 49. Order or print a replacement member ID card. com. Live doctor visits by mobile app, online video or phone. We would like to show you a description here but the site won’t allow us. Please have your BCBSIL member ID number, bank routing number and bank account number ready. For other language assistance or translation services, please call 855-558-1443 (Anthem Blue Cross Blue Shield Medicaid Plan) Wyoming: 800-442-2376 Search online for Blue Cross and Blue Shield of Illinois doctors, dentists, hospitals, medical groups and other health care providers using the Provider Finder tool. For more efficient service, please have your member ID number handy - it can be found on the back of your card. Fax: 877-361-7656. In the United States, Puerto Rico and U. I have a question about PPO/POS/Indemnity Plans: 1-800-521-2227 Blue Cross and Blue Shield of Texas You can call the customer service number listed on the back of your Blue Cross and Blue Shield of Illinois member ID card to make sure the right email and mobile number is linked to your account or to change your contact preferences. You may also file an expedited appeal by phone. Find phone numbers and online resources for various BCBSIL services and programs, such as eligibility, benefits, claims, prior authorization, pharmacy, behavioral Product and Program Contact Information. In January 2021, Blue Cross and Blue Shield of Illinois (BCBSIL) is launching Blue HPN, a new national high-performance network for large commercial employer groups. We're here to help you get a health If you do not have online access, use our automated phone system for eligibility and benefits and other self-service requests. We provide health insurance in Michigan. gov . The predetermination process is a service Blue Cross and Blue Shield of Illinois (BCBSIL) offers so you can submit your claims with confidence that the proposed services are in alignment with BCBSIL Medical Policy and/or medical necessity as specified by the member’s benefit plan. Additional Provider ID 57. contract with Blue Cross and Blue Shield (BCBS) Find a doctor or hospital outside the U. This page may have documents that can’t be read by screen reader software. g. Our Ancillary Provider Network Consultants (PNCs) focus specifically on the services provided by commercial skilled and intermediate nursing facilities, supportive living facilities, home health agencies, hospice, home infusion therapy, durable medical Blue Cross Community Health Plans SM. Commercial. Get claims contact information. The first type of scam call is known as "spoofing. BCCHP – 877-860-2837. How to Spot a Job Scam: Blue Cross and Blue Shield of Texas 1001 E Lookout Drive Richardson, TX 75082-4144 1-361-878-1623 Fax: 361-852-0624 Email to submit provider inquiries and questions. Mail. Human Resources Inquiries: 866-977-7378: Supplier Registration You can call the number listed on the letter, or go to Equian to answer the questions. You do not need a referral for a provider Out-of-area (BlueCard ® Program) members: In addition to BCBSIL, other Blue Cross and Blue Shield (BCBS) Plans may have radiology management programs that are tied to member benefits. Get a free instant rate quote and apply online today for Illinois health insurance plans including individual and family health insurance, Medicare supplement, short term health insurance and health savings account (HSA) compatible plans at www. May 26, 2021. You can opt in to receive your mail digitally, find a doctor and review your coverage. We are available 24 hours a day, seven The Centers for Medicare & Medicaid Services (CMS) and the State of Illinois have contracted with Blue Cross and Blue Shield of Illinois (BCBSIL) along with other Blue Cross and Blue Shield of Illinois (BCBSIL) offers Blue Cross Community Health Plans SM (BCCHP SM) which includes a network of independently contracted providers Phone. To view this file, you may need to install a PDF reader program. Blue Cross and Blue Shield of Illinois P. 2024 QHP Small Group Actual Policy Documents; 2024 Pre-Affordable Care Act; Please be aware of persons posing as Blue Cross and Blue Shield of Illinois employees. A case manager can help you get treatment and follow-up with you. The Blue Access ® Internet Help Desk at 888 1-866-412-8795. Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association requesting preauthorization via phone. Enter the Blue Cross Community Health Plans SM – 877-860-2837; Blue Cross Community MMAI (Medicare-Medicaid Plan) SM – 877-723-7702; Blue Cross Medicare Advantage SM – 877-774-8592; Reminder: Don’t Submit Duplicate Claims If your claim didn’t process the way you anticipated, it’s important that you don’t submit a duplicate claim for the The phone number on your BCBSIL member ID card; an independent company that provides and hosts an online community platform for blogging and access to social media for Blue Cross and Blue Shield of Illinois. Blue Cross and Blue Shield of Illinois, a Division of Find a doctor or hospital throughout the United States — more than 90% of all hospitals and doctors in the U. 1-877-831-3148, TTY/TDD: 1-866-288-3133. Or contact your Field Service Representative. Due to special storage requirements and high cost, injectable Important Pharmacy Benefits Update. Utilization management review requirements and recommendations are in place to help ensure our members get the right care, at the right time, in the right setting. The call is free. Claims Address: Blue Cross and Blue Shield of Illinois P. Medical Group Name Contact Type: Contact Name Contact Address 1: Contact Address 2 Contact City: St Zip: Contact Phone Ext: Contact Fax Email Address: Downers Grove IL; 60517 (630) 324-2923; BCBSComplaintsandAppeals@duly. These strategies include: Blue Cross and Blue Shield of Illinois contracts with Prime Therapeutics to provide pharmacy benefit management and other related services. An authorized Blue Cross and Blue Shield of Illinois agent will contact you. Blue Cross Community MMAI (Medicare-Medicaid Plan) SM – 877-723-7702. Grievance (Complaint): 1-877-831-3148 (TTY/TDD: 1-866-288-3133) Call at least 3 days before you need a ride. Originally published 10/23/2014; Revised 2015-2024 Use these numbers for claims and other inquiries for Blue Cross Community Health Plans SM (BCCHP SM), Blue Cross Community MMAI (Medicare-Medicaid Plan) SM and Blue Cross Medicare Advantage SM (HMO and PPO). Chicago, IL 60631. Prime Therapeutics LLC (Prime) 1 now manages your prescription drug benefits for your Boeing-sponsored medical plan, administered by BCBSIL. 8647 W. For more information about Medicare, including a complete list of plans available in your area, please contact the Medicare program at 1. If an existing enrollment is already on file with the local BCBS Plan, then ERA files for services provided to BCBSIL members will be transmitted electronically to you under the Blue Cross Blue Shield You MUST submit the predetermination to the Blue Cross and Blue Shield Plan that issues or administers the patient’s Chicago, IL, 60680-3625. please call the number on your member ID card. If you have questions that can’t be answered through online options, call 217-862-5410, provide the following information, and we will respond to your inquiry within 24 hours: Provider name This page may have documents that can’t be read by screen reader software. Blue Cross and Blue Shield of Illinois (BCBSIL) contracts with physicians, facilities and other health care professionals to form our provider networks, which are essential for delivering quality, accessible and cost-effective health care services to our members. If you have any questions about the products or services provided by such vendors, you should contact the 24-hour contact center. Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield The Blue Cross Blue Shield Global Core Service Center is available 24 hours a day, 7 days a week at 800-810-BLUE (2583) or by calling collect at 804-673-1177. AmeriHealth – 800. Blue Cross and Blue Shield of Illinois (BCBSIL) offers Blue Cross Community Health Plans SM (BCCHP SM) which includes a network of independently contracted providers including physicians, hospitals, skilled nursing facilities, ancillary providers, Long-term Services and Support (LTSS) and other Pay your monthly bill online, by phone, through mail or in person. Pay your bill. Enroll today. 390. Human Resources Inquiries: 866-977-7378: Supplier Registration 1-877-860-2837 (TTY/TDD: 711) We are available 24 hours a day, seven (7) days a week. Get access to health plans for businesses big and small that covers employees across the U. The relationship between Express Scripts® Pharmacy and Blue Cross and Blue Shield of Illinois is that of independent contractors. For non-emergencies, some HMO plans allow you to get health care services from a Blue Cross and Blue Shield affiliated doctor or hospital when you are traveling. , Monday – Friday. There is also a Contact Us page on Blue Cross and Blue Shield of Illinois. 877. If you have any questions about the products or services provided by such vendors, you should contact the Blue Cross Blue Shield of Illinois - Health Insurance Illinois. Find the phone numbers, mailing addresses and fax numbers for different types of Medicare plans offered by Blue Cross and Blue Shield of Illinois. Blue Cross and Blue Shield of Illinois (BCBSIL) has partnered with H. Phone Number. Find a Provider Near You. We currently provide health coverage to over 7 million existing members, and our contracting provider network includes over 92% of Illinois hospitals, over 91% of Illinois Contact Us; Language Assistance; Policy Documents. To check the status of your Provider Onboarding Form application, use the Case Status Checker. – Fri. m. Membership and Claims Mailing Addresses. ; If a telephone or written response is not received, or if the amount of We would like to show you a description here but the site won’t allow us. If you believe we have failed to provide a service, or think we have discriminated in another way, contact us to file a grievance. gov, click Manage My Case to find your renewal due date and verify your mailing address. Federal Employee Program ® (FEP ®) – 800-779-4602. EDI transactions are often identified by numbers assigned by the American National Standards Institute (ANSI). Check out the changes and updates to our plan in 2024. To have your update processed, contact your local Plan. An RQI number must be obtained through AIM prior to ordering CT/CTA scans, MRI/MRA scans, Nuclear Cardiology studies, and PET Blue Cross and Blue Shield of Texas is a statewide, customer-owned health insurer. 2024 QHP Small Group Actual Policy Documents; 2024 Pre-Affordable Care Act; Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Blue Cross and Blue Shield of Illinois has what you need to successfully sell to and service your clients: Quality health care plans and networks across group, Medicare, and individual markets; A service and technology infrastructure built to Following this change, Blue Cross and Blue Shield of Illinois (BCBSIL) will be making updates on our website to our utilization management page and related resources. (Central Time). org At Blue Cross and Blue Shield of Illinois (BCSBIL), we take great pride in ensuring that you receive the care you need. Blue Cross and Blue Shield of Illinois (BCBSIL) offers Blue Cross Community Health Plans (BCCHP) which includes a network of independently contracted providers including physicians, hospitals, skilled nursing facilities, ancillary providers, Long-term Services and Support (LTSS) and other health care To see a provider who is outside our provider network without special authorization from Blue Cross and Blue Shield of Illinois (BCBSIL). Log in to find contact information specific to your area and plan. 9 Blue Access for Members (BAM. In FY 2022, HFS held contracts with a total of five (four statewide, plus one Cook County only) qualified, experienced, and financially sound Managed Care plans to serve the HCI population, including: Let's find the right person to answer your question. 10. • Medicaid iD number • effective date of coverage • Member Services phone number and TTY line • PCP’s name and phone number • Blue Cross Community Family Health Plan name and claims address • The toll-free number for the 24/7 nurseline You Will geT a neW Plan iD CarD iF: • You change your PCP • Your PCP’s address or phone Blue Cross and Blue Shield of Illinois (BCBSIL) offers wellbeing programs, and other chronic conditions–is available via phone or secure messaging. Originally published 10/25/2018, Revised 2019, 2022, 2024. – 8 p. Across the country, PPO networks are linked through the BlueCard ® PPO program so it should be easy for employees to find a doctor or hospital when traveling, living, working or studying Making healthcare decisions can be tough--who to see for care, what to ask, when to go. bcbsil. E. Always check eligibility and benefits first through the Availity ® Essentials or your preferred web vendor portal to confirm coverage and other important details, including IHP Patients/Members Contact Information: Guidehealth Customer Service email: Managedcaresupport@guidehealth. Language Assistance Update your preferences and contact information today. L. contact your company’s benefits administrator or call BCBSIL Customer Service at the number listed on your member ID Illinois Health Partners, LLC is a wholly owned division of Edward-Elmhurst Health, providing patients with outstanding medical care while working to continually improve their health care experience. 2024 QHP Small Group Actual At Blue Cross and Blue Shield of Illinois (BCSBIL), we take great pride in ensuring that you receive the care you need. Search for doctors, dentists, hospitals and other health care providers. " With both of these phone scams: The calls are not from us. Request for claim refund letters include a remittance form and return envelope. Corpus Christi and The Valley. BlueCard links participating health care providers with the independent BCBS Plans across the country, and in more than 200 countries and territories worldwide, • Utilize your keypad when possible • Avoid using cell phones • Minimize background noise • Mute your phone when you are not speaking Claims IVR Caller Guide 1 of 2 1) Getting Started Welcome to the Blue Cross Blue Shield of Illinois Provider Services Line. Blue HPN will provide additional access to quality and affordable health care in more than 55 major U. Blue Cross Community MMAI Provider Manual – Updated December 2021 1 Blue Cross and Blue Shield of Illinois Provider Manual Blue Cross Community MMAI (Medicare-Medicaid Plan)SM 2022 Blue Cross Community MMAI (Medicare-Medicaid Plan) is provided by Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), For government programs member information, the provider customer service and eligibility verification phone numbers are as follows: Blue Cross Community Health Plans SM (BCCHP) – 877-860-2837. Print. If you are a member with a question about your coverage, please contact Customer Service or a specific department listed on this Send us a question or request more information by reaching out to the Blue Cross and Blue Shield of Illinois (BCBSIL) customer service team. Or you can use our online form to update your preferences using your member ID number. Individual and Family Plans Contact Information; ACA (Health Reform) Education Hotline (888) 809-2810: New Enrollment (800) 531-4456: Member Customer Service (888) 697-0683: Blue Cross and Blue Shield of Illinois P. caqh. to 5:00 p. SSN or TIN 52. After listening to “Thank you for calling the BCBSIL Provider Telecommunication Center” Blue Cross and Blue Shield of Illinois has learned about two types of scam calls targeting some of our members. You can remain anonymous or let us know if you want to be contacted. Randolph Chicago, IL 60601-5099 Phone: 800-420-8774 Dearborn National 1020 West 31 st Street Downers Grove, IL 60515 Phone: 800-348-4512 Dental Network of America P. September 22, 2020. BLUE CROSS®, BLUE SHIELD® and the Cross and Shield Symbols are registered service marks of the Blue Cross and Blue Shield Association, Out-of-state provider notification: You should specifically contact your local Blue Cross and Blue Shield (BCBS) Plan for 835 ERA enrollment. Blue Cross Medicare Advantage Member Services. Please contact Customer Service at Blue Cross and Blue Shield of Illinois. , Suite 100 Richardson, TX 75081. Machine Readable Files for Transparency in Coverage; Blue Cross and Blue Shield of Illinois (BCBSIL) can help you get care and learn about your BCBSIL contracts with more than 2,000 independent ancillary providers in Illinois and Northwest Indiana. These tools and services can help you use your Blue Cross and Blue Shield of Illinois (BCBSIL) membership. For your ease, we have a new phone line. Get started. ) Step 3 This section presents an introduction to doing business with Blue Cross and Blue Shield of Illinois, along with an overview of options and resources that may help you maximize administrative efficiencies in your office. 800-972-8088. Member Identification (ID) Card The plan covers members who live in the state of Illinois. File is in portable document format (PDF). , 8 a. ) 888-206-0244 (outside the U. Your client's health insurance needs are as unique as their business. Contact Last Name: Telephone Number: Ordering Physician Ordering Physician 1 Source: Network360 ® Analytics Suite, May 2022 2 Discount data based on the 2020 Dental Actuarial Analytics Dental PPO Network Study 3 Blue Cross and Blue Shield of Illinois Medical Dental Integration Study, November 2019 4 Based on member satisfaction post-call surveys for our five plan states (Illinois, Montana, New Mexico, Oklahoma and Blue Cross and Blue Shield (BCBS) members can search for doctors, hospitals and dentists. Contact Us. With HealthChoice Illinois, you have a health plan partner to turn to for help. Mail: Blue Cross and Blue Shield of Illinois (BCBSIL) Behavioral Health Unit PO Box 660240 Dallas, TX 75266-0240 . Health insurance policy number: Policy number is a unique number, which is provided to their insured person by respective insurances in order for identification purposes and also for billing the healthcare claims. Find a Doctor, Hospital or Pharmacy. Whatever the size of your business, health plans from Blue Cross and Blue Shield of Illinois (BCBSIL) can help you create a healthier and more productive workplace that attracts and retains top talent. By Fax or by Phone: You may file an expedited appeal in writing by sending a fax. If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. Members who have medical coverage under Independence Blue Cross can contact Customer Service with any questions. Box 660071 Dallas, TX 75266-0071 This page may have documents that can’t be read by screen reader software. With this program, you and your family can save money on health care products — and services — that are most often not covered by your health plan. Nurse on call 24 hours a day 1-800-521-6007: Mental Health/Substance Abuse Magellan Healthcare, Inc. Learn more about these payment options and frequently asked questions. – 5 p. They should also be entered in ### -###-#### format Explore the health insurance options offered by Blue Cross and Blue Shield insurance agencies. Blue Cross and Blue Shield of Illinois is the trade name of Dearborn Life Insurance Company, an independent licensee of the Blue Cross and Blue Shield Association. You can search for claims by Member ID or specific Claim Number. Behavioral Health Unit (Government Programs) Phone: Contact Customer Support by phone or Live Chat. Blue Cross and Blue Shield of Texas 4444 Corona, Suite 148 Corpus Christi, TX 78411-4375 1-361-878-1623 Fax: 361-852-0624 Contact Name Contact Address 1: Contact Address 2 Contact City: St Zip: Contact Phone Ext: Contact Fax Email Address: 052 1366489049; 052; 1366489049 Franciscan PHO Northern IN Hammond; Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, What's New for 2024. com 098 1467534032 098; 1467534032 Physicians Care Network, INC. Customer Service and Precertification 24 hours a day, 7 days a week: 1-800-688-1911 If you are unable to access eRM from BCBSIL-branded Payer Spaces, please contact your Availity Administrator. Fax Number: 1-800-338-2227. For help with these documents, please call 1-800-972-8382. Please fill out the form below and a Blue Cross and Blue Shield of Illinois authorized agent will contact you within 1 to 2 business days. Phone Number Email Address Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association 237540. National Poison Control Center For Blue Shield Promise providers. Prescriptions of up to a 90-day supply, or the most amount allowed by the benefit plan. Learn more about BCBSIL and Provider Finder®. If you choose to see a doctor who is not part of our network, you may have to pay for the services. MMAI – 877-723-7702. This is called prior authorization, Member Services. Blue Cross Medicare Advantage SM – 877-774-8592 Wondering how to find a doctor who is nearby and provides excellent care? Start your search with Provider Finder. The Claim Status tool is found in the Claims & Payment menu in Availity Essentials. You should use in-network providers. Title: Each Claim Review Form must include the BCBSIL claim number (the Document Control Number, or DCN), along with the key data elements specified on the forms. Health & Contact Us; Language Assistance; Policy Documents. Blue Cross Community Health Plans Special Investigation Department (SID) 1-800-543-0867 . But if you have a complaint about how we handle any services provided to you, you can file a grievance or an appeal. You can If you want to know more about this process or how decisions are made about your care, contact Member Services at 1-877-860-2837 (TTY/TDD: 711). Guidelines and resources contacts Buy health insurance from BCBSIL. Log in to your account to access your health plan information: Federal Employee Program | Blue Cross and Blue Shield of Illinois. ) Online. Independence Blue Cross and Highmark Blue Shield Caring Foundation Hotline: 1-800-464-5437: Keystone First Hours: Mon. Please enter a valid phone number. 0124. Phone: (800) 468-9935 . Mail MoneyGram is not affiliated with or related to Blue Cross and Blue Shield of Illinois or the Blue Cross and Blue Phone number: - - If you provide a phone number, an agent may call you to make sure you received the information and to answer any questions you might have. This link will take you to a new site not affiliated with BCBSIL. Our Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Print Blue Cross Community Health Plans SM. Note: Fax numbers can be entered by touch tone or spoken. The following numbers are for our employer customers BCBSIL employs a number of industry-standard management strategies to ensure appropriate drug utilization and the use of cost-effective drug therapies. That’s why Blue Cross and Blue Shield of Illinois offers health care coverage with a wide variety of options across a range of price levels. Call the toll-free number on the back of your member ID card for BCBS customer service. MEDICARE (TTY users should call 1. If you are a BCBSIL member, log in to Blue Access for Members SM (BAM SM ) to check your drug list and learn more about your prescription drug benefits. If there are questions regarding prescription benefit coverage, please call the phone number on the back of the member’s BCBSIL ID card. Choose from individual, family, Medicare, Medicaid and employer/group plans. If you aren't sure, contact customer service at the number on the back of your member ID card before you go. call the number on the member’s BCBSIL ID card. Title IL Precert Telephone Number Author: U022971 Created Date: 2/18/2008 12:00:00 AM Two (2) oral exams per year Two (2) teeth cleanings per year One (1) set of preventive x-rays per year Emergency dental Services Fillings Contact Us; Language Assistance; Policy Documents. Additional Resources CAQH Contact Information Help Desk : 888-599-1771: Online Application System URL: CAQH website: Help Desk Email Address: providerhelp@proview. We offer options to suit a variety of communication preferences. Express Scripts® Pharmacy is a pharmacy that is contracted to provide mail pharmacy services to members of Illinois. Earlier this year, the Advocate Aurora Health Employee Benefit Plan made some prior authorization-related changes for its employees and covered dependents with Blue Cross and Blue Shield of Illinois (BCBSIL) coverage. Box 650774 Dallas, TX 75265 Blue Cross and Blue Shield of Illinois makes no endorsement, representations or warranties regarding third-party vendors and the products and services offered by them. BCBS Federal Phone Number - FEP List Statewise Customer Service Precertification Mental Health/Substance Abuse Case Management Hospital; Alabama (800) 248-2342 Phone: PPO - 1-800-851-7498. As president, he is responsible for the overall financial Review the Individual and Family Contact Guide. Box 660603 Dallas, TX 75266-0603 • Claim Review requests: ©1996-2024 Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross Blue Shield Association. Groups with 2 - 99 members, please call 800-548-1687. in more than 200 countries around the world through BCBS Global TM Core; BlueCard coverage varies for each BCBS Plan. Randolph Street, 35th Floor Chicago, Illinois 60601 Additional Contact Information; Pharmacy Program: 800-423-1973: Membership Address: Blue Cross and Blue Shield of Illinois P. Contact Us; Language Assistance; Policy Documents. 2024 QHP Small Group Actual Policy Documents; 2024 Pre-Affordable Care Act; Blue Cross and Blue Shield of Illinois has served the people of Illinois since 1936. For government programs member information, the provider customer service and eligibility verification phone numbers are as follows: Blue Cross Community Health Plans SM (BCCHP) – 877-860-2837; Blue Cross Community MMAI (Medicare-Medicaid Plan) SM – 877-723-7702; Blue Cross Medicare Advantage SM – 877-774-8592 To learn more about our products and services, contact your agent, broker or consultant. Blue Cross and Blue Shield of Alabama – 800. BlueCard provider customer services: Find phone numbers and addresses for claims, the EDI help desk, and member appeals and grievances. Blue Cross Medicare Advantage c/o Expedited Appeals. Blue Cross Blue Shield FEP Dental complies with all applicable Federal civil rights laws, to include both Title VII and Section 1557 of the ACA. *In addition to staying in network, you or your doctor may need to get benefit approval or “prior authorization” before you get treatment for certain services for them to be covered. Contact Information for Blue Cross and Blue Shield of Illinois. Box 3418 • Scranton, PA 18505 Schedule an appointment bally cing the doctor or the medical group at the phone number listed! 1-877-860-2837 (TTY/TDD: 711) We are available 24 hours a day, seven (7) days a week. Incentives and Blue Points SM. Choose your state below so that we can provide you with the most relevant information. No thanks, I'm still looking. Blue Cross and Blue Shield of Each Blue Cross and Blue Shield company is responsible for the information it provides. Box 3004 Naperville, IL 60566-9747. Phone: PPO – 800-851-7498. Virgin Islands. - 11:30 BCBS Customer Service. If you have prescription drug coverage through Blue Cross and Blue Shield of Illinois (BCBSIL), this information can help you and your doctor get the most from your prescription drug coverage. Calls are always confidential. When online options don’t answer your question, give us a call. Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association Sometimes you may need to get approval from Blue Cross and Blue Shield of Illinois before we will cover certain inpatient, outpatient and home health care services and prescription drugs. Federal Employee Program ® (FEP ®) - 1-800-779-4602 FAX: 1-877-361-7656. We look forward to hearing from you! Originally published 1/8/2015; Revised 2023. Provider Demographic Updates Additional Contact Information; Pharmacy Program: 800-423-1973: Membership Address: Blue Cross and Blue Shield of Illinois P. Florida Combined Life Insurance Company P. Member Services. You will continue to follow your normal processes, use the same phone numbers and web addresses, including the AIM ProviderPortal, that you currently use BlueEdge Benefits. Non-Emergency Medical Transportation. 693. Enter your BEMS ID and Blue Cross Blue Shield Provider Phone Number Blue Cross Blue Shield Federal Phone Number. CT Call Customer Service at the number listed on your member ID card. For help with these documents, please call 1-877-774-8592. aimspecialtyhealth. For Federal Employee Program members, fax each completed Predetermination Request Form to 888-368-3406. Illinois Health Partners provides high quality, efficient and accessible services for its members throughout the region. NPI 50. Phone Number ( ) - 58. If you need a ride to the doctor, call Member Services at 1-877-723-7702 (TTY: If you need a ride to the doctor, contact Member Services at 1-877-723-7702 (TTY: 711) at least 72 hours before your Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association Contact Information for Blue Cross and Blue Shield of Illinois. to 6 p. Box 211778 Kansas City, MO 64121-1778 Behavioral health services can help those facing mental health conditions, substance abuse or a behavioral health crisis. IL1557_ENG_20240215 bcbsil. Groups with 100 or more If you have an urgent request, call customer service at the number on your ID card. Grievance (Complaint): Make a one-time payment over the phone by calling Customer Service at 800-538-8833 and select Make a Payment. (Note: See for BCCHP and MMAI Provider Finder links. Shop Plans. Prime Therapeutics, our pharmacy benefit manager, conducts all reviews of PA and ST requests from physicians for Blue Cross and Blue Shield of Illinois (BCBSIL) members with prescription drug coverage. 888-802-8776 (inside the U. The pages in this section are designed to follow the claim cycle – from the moment a BCBSIL member walks into your office, through Report by Phone 1-800-543-0867 (Hotline for BCBSIL) 1-800-337-8440 (Hotline for Federal Employee Program) Or let us know if you want to be contacted. Please note: for Health Claims, Claims Appeals, Short Term Disability Claims, Life Insurance, or to update your Personal Information, The resources on this page are intended to help you navigate prior authorization requirements for Blue Cross and Blue Shield of Illinois commercial non-HMO fully insured members. Monday - Friday 8 a. Our Blue Cross and Blue Shield of Illinois sales team will work with your representatives* to present health insurance solutions to your organization. Members can call the Behavioral Health number listed on their ID card for prior authorization, questions or for urgent health issues 24/7. CT to answer your questions. Blue Access for Members SM is a powerful tool for managing your Blue Cross and Blue Shield of Illinois health plan benefits. illinois. 486. You might take your Blue Cross and Blue Shield of Illinois (BCBSIL) member ID card for granted from time to time, but don’t forget it contains a wealth of information you need. Learn more about BCBSIL and what we offer today. Human Resources Inquiries: 866-977-7378: Supplier Registration We would like to show you a description here but the site won’t allow us. License Number 51. Bronze Plans . MG# Medical Group Name Contact City St Zip Contact Phone 458 Access Community Health Network Chicago IL 60606 (312) 526-2098 118 Advanced Physician's Association Chicago IL 60617 (773) 374-9292 a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association Page 2 of 2. Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association These providers are contracted with Blue Cross and Blue Shield of Illinois (BCBSIL) to provide medical services to members. 1-877-860-2837 (TTY/TDD: 711) Call to ask about your plan benefits, help finding a provider, to change your PCP, and much more. TeamCare A Central States Health Plan. Higgins Road. Log in to Blue Access for Members SM (BAM SM) for: Secure Messaging: Send and receive Blue Cross and Blue Shield of Illinois offers individual health plans for you and your family, Medicare and Medicaid plans for those who qualify and other health plan options to best Step-by-Step Guide for Provider Finder ®. Effective Date: 04/01/2022 . To avoid cancellation, provide overnight express tracking number to Financial Services at 1-800-414-7147. 24 hours a day, 7 days a week. 8672. Phone: 1-800-367-6401 IL 60148. Get insurance delivered through your local BCBS agency. Additional Provider ID HEADER INFORMATION 1. This review process helps confirm that the proposed services are in alignment with BCBSIL Medical Policy, American Society of Addiction Medicine (ASAM) or MCG TM Care Guidelines To apply for the Blue Cross and Blue Shield of Illinois products and to request an application choose your product below. Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent IL_BCCHP_DentalDir21 Filed 04082021 . Blue Cross Community Health Plans • c/o Member Services • P. Consider Blue Cross and Blue Shield for your company medical insurance. General Mailing Address. Always check eligibility and benefits for all BCBS members prior to rendering services to confirm details, including utilization management vendors that BCBSIL Provider Manual — Reviewed November 2021 6 State of Illinois Recredentialing Single Cycle Note: Based on last digit of physician’s Social Security Number 23128. I need to send mail for a claim: Important Phone Numbers . Learn More Blue Cross Blue Shield of Illinois is committed to providing the best resources for health care providers. Pursuant to Section 1557 Blue Cross Blue Shield FEP Dental does not discriminate, exclude people, or treat them differently on the basis of race, color, national origin, age, disability, or sex Contact Us; Language Assistance; Policy Documents. Medicare Advantage – 877-774-8592. Types of utilization management review that may be conducted before services are rendered include prior authorization, recommended clinical review (predetermination), and pre-notification. Additional Contact Information; Pharmacy Program: 800-423-1973: Membership Address: Blue Cross and Blue Shield of Illinois P. Blue Cross Community Health Plans Provider Manual Rev 2024 09 3 Overview The Blue Cross Community Health Plans (BCCHP) is a program developed and administered by Blue Cross and Blue Shield of Illinois (BCBSIL) intended to support delivery of integrated and quality managed Blue Cross Blue Shield of Illinois - Health Insurance Illinois. Blue Cross and Blue Shield of Illinois (BCBSIL) offers both HMO and PPO, individual and How do I qualify for the Blue Cross Community MMAI (Medicare-Medicaid Plan) SM LTSS program? You must be eligible for a Home and Community Based Service (HCBS) waiver program or the Nursing Facility program. medicare. to 8 p. Customer Service Representatives are available 8 a. 300 East Randolph Street Call the dedicated pharmacy program phone number listed on your member ID card. Find When an overpayment is identified by BCBSIL, a refund request is sent to the provider (payee) explaining the reason for the request. Each Blue Cross and Blue Shield company is responsible for the information it provides. 3807; There are many ways you can get information from Blue Cross and Shield of Illinois (BCBSIL). Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Report by Phone. Report by U. S. Search for a doctor by name, location or specialty to find a doctor in your area to meet your health care needs. Claim Providers who are not yet registered with Availity, can sign up today at Availity, at no charge. Behavioral Health Unit (Government Programs) Phone: Find a doctor or hospital in Illinois quickly and easily using the Blue Cross Blue Shield of Illinois Provider Finder. Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and The fastest way to conduct business with BCBSIL throughout the entire claims process is via Electronic Data Interchange (EDI) – the computer-to-computer transmission of standardized information. Your employees are your most valuable assets. com . Wellmark health insurance plan: Call the toll-free number 800-524-9242 800-524-9242 (TTY: 888-781-4262), Monday through Friday from 7:30 a. We believe Texas consumers and employers deserve the best of both worlds: access to affordable, quality health care and top-notch service from a company that focuses solely on customers, not shareholders. Do you have questions or need information? As your business partner, we’re here to help you. Type of Transaction (Mark all applicable boxes) IL Dental Claim Form Created Date: 20200729154118Z Contact Us; Language Assistance; Policy Documents. 2024 QHP Small Group Actual Policy Documents; 2024 Pre-Affordable Care Act; Stephen Harris was appointed president of Blue Cross and Blue Shield of Illinois (BCBSIL) in March 2022. To direct your call, please say: Medical or press 1 phone number to call for Preauthorization Number. Blue Cross and Blue MMAI Members: Get ready to renew your Medicaid! Start at abe. to provide resource information and aftercare support. wwpsao hejoi mfym xel ptvtc tajep rlxahbd tdvgf eqxwvj kdojzg